The company explained that it had seen a number of experienced staff leave during the pandemic. Swissport, the company that provides a range of ground services to Dublin Airport, has around 100 missing bags that it is dealing with. It also told members that its ground handling services were impacted by a loss of staff due to Covid-19 lockdowns. Dublin Airport said there have been 'significant improvements' to passenger wait times The baggage handler has opened a "secure landside location" beside Terminals 1 and 2, to help process bags.
Mr O'Donnell told the committee that based on his calculations, it would take at least 48 days for SHP to get through the backlog.
The Oireachtas Committee on Transport and Communications has held a hearing into the airport, which has experienced difficulties since international travel resumed on a large scale earlier this year.Ī representative of Sky Handling Partner (SHP) told committee chair Kieran O'Donnell that it was dealing with 2,897 missing bags at Dublin Airport and is receiving around 270 missing bags per day. May it rub and reveal the shamelessness of a company that should not be entrusted with the transport of sentient living beings.There are thousands of misplaced bags at Dublin Airport, with around 270 going missing every day, an Oireachtas committee has heard. The logo of this airline shows a fresh clover that apparently stands for the luck that the company has with the abuse and exploitation of customers. Gladly the consul in Hamburg provided additional support.Īer Lingus is a disgrace to the Irish country and doesn't reflect the beautiful acquaintances and experiences we have made there, yet it provides the first impressions a visitor and guest has to endure before entering this unique country. If we had waited for an answer we would have missed our vacation at all. The answers to two written claims I was advised to start are still pending. Because of my tumor disease I couldn't let go the chance to have this vacation as planned, since I can't be sure when to have this possibility again. More money for additional travels and hotels had to be spend.
We had to pay additional fees and had to fly from Frankfurt. Five hours in total including waiting time just concluded into another chance to fly to Ireland but several days later and at another airport. As we found out later it has been happened to many other customers before. The astonishing part was that he specifically asks for the family name of my boyfriend which indicated his middle East heritage right before we were denied to enter the plane. Our consultation of the Irish embassy in Berlin that has confirmed the eligibility of the blue passport of my boyfriend to allow entering Ireland without a visa and European and Irish law were obviously not enough for this miniscule airline staff member, as he made this arbitrary decision to rudely reject my boyfriend's passport without any further explanation besides "due to visa regulations". Under the violation of European law me and my boyfriend were rejected at the check in at the Hamburg airport prior to our flight to Dublin that should have enabled us to enjoy a relaxing vacation after months of hard work under the restrictions and requirements of the COVID pandemic.